Cloud Nine Massage Therapy Cloud Nine Massage Therapy
Cloud Nine Massage Therapy
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Massage

Policies & Expectations
Appointment Policies 
Our appointments are based on a full 60 minute hour.  It is suggested that you arrive early to your first appointment to allow time to complete required forms.  Late arrivals are charged for the full time of the appointment if it must be shortened to accommodate the next client.

To effectively service our clients, a credit card is required to secure a treatment time.  A 24 hour notice of cancellation is required.  Cancellations with less than the above notice period will result in the credit card being charged � of the appointment price.  “No Shows” will be charged the full value of the appointment.  A full fee is charged for missed appointments made with less than 24 hours before the appointment. 

Appointments made with a gift certificate are subject to the 24 hour notice of cancellation.  Cancellations made within the 24 hours will result in the disbursement of � the value of certificate to cover the appointment.  In the event of a “No Show,” the gift certificate will be voided. 

Payment may be made by cash or credit card.  We accept Visa, MasterCard, and American Express.

What a Client Can Expect
Our clients can expect to be treated in a professional manner.  We will provide a warm, relaxing, and safe environment in which the client is the center of focus.  Our clients will be draped at all times.  At no time will genitalia or a woman’s breasts be exposed.
Our therapists will communicate with the client to provide the massage best suited to the client’s needs.

What the Therapist Can Expect
Our therapists expect to be treated with dignity and respect.  At no time will sexual or inappropriate behavior be tolerated.  This behavior will result in the immediate ending of the session, and the client will be charged the full price.